Frequently Asked Questions

Find quick answers to frequently asked questions.

FAQs

Is There Anything I Should Know Before Lighting My Candle?

To ensure a clean and safe burn, please trim your wick to less than 1/4 inch before lighting. Do not burn your candle for more than 4 hours at a time, and never leave it unattended while lit.

How Do I Know Which Scent To Choose?

Choosing the perfect scent can be a delightful experience. Please review our Fragrance Personas to discover your top scents!

What Kind of Candle Wax Do You Use?

Our candles are crafted from a proprietary coconut wax blend, thoughtfully formulated to be phthalate-free, paraben-free, sulfate-free, and entirely vegan. Cruelty-free by design, each fragrance is meticulously curated to preserve its authentic essence and luxurious integrity.

Where Can I Use My Promo Code?

You can apply your promo code during the checkout process. Make sure the code is successfully applied before completing your purchase, as we cannot add codes afterward. Subscribe to our VIP list to receive notifications about promotions and codes!

How Do You Manage Coupon Codes?

Coupons are valid for a limited time and can only be used once per customer. They do not apply to sale or promotional items unless stated otherwise. Cache Sarabi reserves the right to modify, suspend, or terminate coupons at any time without notice.

Do You Have Seasonal or Limited Edition Scents?

Yes, we frequently release seasonal and limited edition scents! To stay informed about our latest collections, subscribe to our VIP list or follow us on social media.

How Do I Use My Car Diffuser?

To use your car diffuser, remove the plastic cap, replace the wooden lid and gently rotate to wet the wood. Remove the wooden lid, replace the plastic cap, and screw the wooden lid back on tightly. Attach it to your car's rear view mirror, and enjoy the scent as you drive. Remember to refresh the cap with more oil as needed by tilting back and forth.

Do You Offer Wholesale Pricing?

Yes, we offer wholesale pricing for qualified retailers. Please contact us at [email protected] for more information about this.

The World of Caché Sarabi

Find the world that resonates with your spirit

Home Fragrance

Every corner deserves a signature scent.

Body Essentials

Rituals that nourish, scents that linger.

STAY IN THE WORLD

Serenity Delivered

Balance · Inspiration · Elegance

Caché Sarabi

A Collective uniting fragrance, design, and community through intentional living and emotional resonance.

©2025 Caché Sarabi. All rights reserved.

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